JOLLY K TRAVEL GROUP LLC respects the privacy of its customers.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when customers browse our website, submit inquiries, complete forms, or book travel services.
1. Information We May Collect
Depending on the services requested, we may collect the following information:
* Name
* Phone number
* Email address
* Billing address
* Travel dates
* Number of travelers
* Hotel information
* Flight information
* Pickup and drop-off locations
* Room preferences
* Ages of children
* Date of birth
* Nationality or residency status
* Passport or identification information
* Booking history
* Payment history
* Refund history
* Communications between the customer and our company
* Special requests voluntarily provided by the customer
* IP address
* Browser information
* Device information
* Cookies
* Website access and usage information
We only collect personal information to the extent reasonably necessary to complete a booking or satisfy the requirements of a service provider.
2. Payment Information
Customers’ credit card, debit card, or other payment information is generally processed directly by Squarespace, Stripe, PayPal, or another third-party payment service provider.
Unless necessary to handle a payment dispute, refund, security investigation, or legal requirement, we generally do not store complete payment card numbers, security codes, or other full payment credentials.
Third-party payment service providers process payment information according to their own privacy policies and security standards.
3. How We Use Information
We may use collected information for the following purposes:
* Responding to customer inquiries
* Providing travel quotations
* Confirming reservations
* Collecting payments
* Arranging private transportation and transfers
* Arranging hotel accommodations
* Booking attraction tickets
* Booking show tickets
* Booking helicopter tours, boat tours, shooting experiences, and other travel activities
* Sending booking confirmations
* Sending itinerary updates and travel notices
* Sending meeting point, pickup, and transfer information
* Processing changes, cancellations, and refunds
* Resolving payment disputes
* Providing customer service
* Verifying customer identity
* Preventing fraud
* Protecting the safety of customers and staff
* Complying with tax, accounting, and legal obligations
* Improving our website and services
* Sending promotional or marketing information when the customer has consented or when otherwise permitted by law
4. Information Sharing
To complete a customer’s reservation, we may share relevant information, when necessary, with the following third parties:
* Hotels
* Drivers
* Tour guides
* Vehicle and transportation providers
* Attractions
* Entertainment venues
* Helicopter operators
* Boat tour operators
* Shooting ranges
* Ticket suppliers
* Tour and activity operators
* Payment service providers
* Website hosting providers
* Email service providers
* Customer management system providers
* Insurance providers
* Accountants
* Attorneys
* Other professional advisers
* Government, regulatory, or law enforcement authorities
We only share information that is reasonably necessary to provide the requested service.
We do not operate a business model primarily based on selling customers’ personal information.
5. Third-Party Services and Squarespace
This website may use Squarespace for website hosting, e-commerce, and checkout services.
Squarespace and other third-party services connected to this website may independently collect:
* Technical information
* Device information
* Cookies
* Payment information
* Website usage data
* Other related information
These third parties process information according to their own privacy policies.
When customers use this website or related third-party services, they may also be subject to the privacy policies and terms of service of those third parties.
6. Cookies and Analytics Tools
This website may use essential cookies, analytics tools, and similar technologies to:
* Maintain normal website operation
* Save items in a shopping cart
* Remember customer preferences
* Analyze website traffic
* Understand how the website is used
* Improve the customer experience
* Detect fraud or security risks
Customers may restrict or delete cookies through their browser settings.
However, disabling certain cookies may affect the operation of checkout, forms, or other website features.
7. Marketing Communications
When a customer subscribes, provides consent, or when otherwise permitted by law, we may send:
* Promotional offers
* Information about new products
* Travel activity recommendations
* Company service updates
* Other marketing communications
Customers may unsubscribe at any time by using the unsubscribe link in an email or by contacting us directly.
Even after opting out of marketing communications, customers may still receive important notices related to existing reservations.
8. Information Retention
We retain personal information only for as long as reasonably necessary to:
* Complete reservations
* Provide customer service
* Fulfill contractual obligations
* Process payments and refunds
* Resolve disputes
* Comply with tax and accounting requirements
* Comply with legal obligations
* Protect our legitimate business interests
When personal information is no longer needed, we will take reasonable steps to delete, anonymize, or securely dispose of it.
9. Information Security
We take reasonable administrative, technical, and organizational measures to protect personal information against:
* Unauthorized access
* Loss
* Misuse
* Alteration
* Disclosure
* Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee that personal information will never be accessed without authorization or affected by a security incident.
10. Customer Privacy Rights
Depending on the customer’s location and applicable law, customers may have the right to request:
* Confirmation of whether we hold their personal information
* Access to the information we hold
* Correction of inaccurate information
* Completion or updating of incomplete information
* Deletion of information that is no longer needed
* Restriction of certain processing activities
* Opting out of marketing communications
* Information about how personal information is shared
* Other privacy rights available under applicable law
To protect customer information, we may require identity verification before processing a privacy request.
11. Children’s Information
We do not knowingly collect personal information directly from minors for marketing purposes.
For family travel reservations, we may receive necessary information about children from a parent, guardian, or accompanying adult, including:
* Name
* Age
* Date of birth
* Child safety seat requirements
* Activity eligibility information
* Other information required by a service provider
This information will only be used to complete the travel reservation and help protect the child’s safety.
12. International Customers and Data Transfers
For customers located outside the United States, personal information may be transferred to, processed in, stored in, or shared from the United States.
Privacy and data protection laws may differ between countries and regions.
By submitting information to us, the customer acknowledges that the information may be processed in the United States.
13. Data Breaches and Security Incidents
If a security incident occurs that may materially affect customers’ rights or interests, we will take reasonable steps to investigate and address the incident.
Where required by applicable law, we will notify affected customers or the appropriate authorities.
14. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations, technology, service providers, or legal requirements.
The updated version will be posted on this website and will become effective on the date of publication.
15. Contact Us
For questions about this Privacy Policy, or to submit a request to access, correct, delete, or otherwise manage personal information, please contact:
JOLLY K TRAVEL GROUP LLC
Email:
Phone:
+1 (725) 724-5581
Effective Date:
July 19, 2026